AI-powered Unstructured Data IntakeReceive and accurately process data from chatbots, email, text messages, attachments, social media, and more using Artificial Intelligence & Robotic Process Automation
Deliver an Exceptional Digital Experience
As organizations look to differentiate themselves through Digital Transformation, it’s imperative to deliver an exceptional digital experience. In fact, with the advent of the new digital economy, customers are demanding better and more comprehensive services—this means that antiquated manual processes will hinder business growth and erode customer satisfaction and brand.
A Highly Advanced AI Solution
At Cedrus, our highly advanced AI solution for automating the intake of unstructured data enables organizations to capture all unstructured data—including everything from customer information and requests for updates from third parties—accurately categorize it and apply it to any desired business process—all in real time.
Increase Customer Satisfaction
It’s not surprising that legacy business processes are often seen as error prone and labor intensive. By fully automating the intake of your unstructured data by using Artificial Intelligence and Robotic Process Automation, you can immediately eliminate errors and reduce response times; therefore, fostering improved and consistent communications—all resulting in increased customer satisfaction.
Using Artificial Intelligence to Automate Unstructured Data Intake
Build Better Business Process Through AI Automation
Through our highly robust orchestrated business process approach, your company can easily implement AI-based intelligent routing, leading to fully automated updates to your back-end systems, enhanced business intelligence and analytics, and reduced labor costs.
Maintain Accurate and Up-to-Date Data
Maintaining accurate and up-to-date data is a crucial process in any organization. However, receiving and processing data accurately and on time has proven to be a challenging and costly operation for most companies—especially pertaining to chatbots, email, text messages, attachments, and so on.
Using AI to Automate and Leverage Unstructured Data Intake
Enable Comprehensive Traceability
For many industries, corporate governance and compliance is an absolute necessity to ensure client data is strictly monitored and traceable. By utilizing the Cedrus solution, you can easily record and manage the process flow as it relates to how, when, where, and what type of information is captured, and who handled the data along with the ability to create and monitor the process of how the data is entered into specific internal systems.